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Anchor
OverviewThe twelve capability areas of Anchor, and what each does not do yet.How it worksTwelve steps from sign-up to your first grounded customer answer.Live demoTry the dashboard and a customer chat with clearly labelled demo data.Grounded answers & source cardsCustomer answers built from your own product records, never invented.Daily brief & owner questionsA daily brief and plain-language answers computed from your real data.Profit & margin insightsRevenue, profit and margin by product, with your AI usage against plan.Record a sale & ordersRecord a sale by hand or from chat, with honest status tracking.Catalog & inventoryProducts, variants and stock, imported by file or added by hand.Customers & follow-upsPurchase history and contact details for everyone who ordered or asked.Quotes & follow-upChat requests become real quotes; unanswered ones reach your daily brief.Conversations & human handoffOne inbox across channels, with delivery status and a bounded retry.Approval queueEvery AI suggestion waits for your explicit approve, edit or reject.Team & rolesOwner, admin and staff roles enforced on the server, not just the screen.Security & isolationHow each business's data is actually kept separate from every other.LanguagesSee a real grounded answer in several of Anchor's supported languages.IntegrationsOne script tag for your site, plus Messenger, WhatsApp, Instagram, Telegram and email.Release notesWhat changed in Anchor, in plain language, with real dates.
Electronics retailDeterministic fit answers from compatibility rules you define once.Mobile and accessories shopsModel phone compatibility as an attribute and answer from real stock.Fashion and apparelSize and colour variants, each with its own price and stock.Home and furnitureDimensions and materials as attributes, with quotes for larger orders.Beauty and personal care retailIngredients and usage details answered only from what you provide.Hardware and building suppliesSpecification attributes and compatibility rules decide the sale.Automotive partsFitment modelled as attributes and rules, answered from what you enter.Wholesale and distributionMulti-line quotes with a clear status for trade buyers.Specialty online storesThe core loop: catalog, grounded answers, quotes, orders, daily brief.Local multi-channel retailersOne inbox across Messenger, WhatsApp and your website.Equipment suppliersSpecification attributes drive comparison and quotes for costly items.Service businesses using quotesFixed-price services modelled as products, quoted straight from chat.Customer storiesNo fabricated stories: the honest standard we hold every future one to.
All channelsWhich connector is built, verified, and what it still needs.Website widget & storefrontOne script tag, in use today; nothing to approve with a provider.Facebook MessengerBuilt and tested; gated on Meta app review before public use.WhatsApp BusinessBuilt and tested; gated on Meta business verification and app review.Instagram direct messagesBuilt and tested; gated on Meta app review for messaging.Telegram botA free bot token from @BotFather; no provider review needed.EmailA dedicated address on Anchor's mail domain, sent through Resend.Guided connectionWhat each channel needs, and whether this server can run it yet.Delivery state and retryEvery staff reply shows whether the provider accepted it.Human takeoverYour team reads and replies from one shared inbox.
Pricing
Documentation & guidesEverything here is real today; what does not exist yet says so.Learning centreTwelve task-based guides, each with an outcome and a product link.Getting-started guideFrom a new workspace to a customer's first grounded answer.Install the widgetOne script tag, and how to confirm it is working.Channel setup guideWhat every channel needs, and how to read its status.Import your catalogWhich columns Anchor recognises, and how to fix a failed row.Templates & checklistsA launch checklist, a weekly routine, and the product import template.Guides by industryTwelve business scenarios, with the honest limits of each.Customer storiesNo customer stories yet, on purpose, and the standard we hold them to.Release notesWhat changed in Anchor, in plain language, with real dates.Community (Discord) (opens in new tab)Talk with the team and other businesses using Anchor.
Help centreTwelve help topics, each with what to try first.Contact usEmail, WhatsApp, Telegram, phone and social channels for the team.Talk to the team (WhatsApp)Message the team directly on WhatsApp or Telegram.Report a bugWhat to include so an incident report is actually actionable.Security & privacy requestsReport a vulnerability, or ask about your data, at the right address.Try the live demoSee the dashboard and a customer chat with labelled demo data.Pricing FAQWhat each plan includes and how billing questions are answered.Billing & trial helpWhat happens when a trial ends, and how to upgrade now.Widget installation helpWhat to check first if the widget does not appear.Meta connectionsMessenger, WhatsApp and Instagram token and review issues.Catalog & stock issuesTracing a wrong answer back to the product record behind it.

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  • Product

    • OverviewThe twelve capability areas of Anchor, and what each does not do yet.
    • How it worksTwelve steps from sign-up to your first grounded customer answer.
    • Live demoTry the dashboard and a customer chat with clearly labelled demo data.
    • Grounded answers & source cardsCustomer answers built from your own product records, never invented.
    • Daily brief & owner questionsA daily brief and plain-language answers computed from your real data.
    • Profit & margin insightsRevenue, profit and margin by product, with your AI usage against plan.
    • Record a sale & ordersRecord a sale by hand or from chat, with honest status tracking.
    • Catalog & inventoryProducts, variants and stock, imported by file or added by hand.
    • Customers & follow-upsPurchase history and contact details for everyone who ordered or asked.
    • Quotes & follow-upChat requests become real quotes; unanswered ones reach your daily brief.
    • Conversations & human handoffOne inbox across channels, with delivery status and a bounded retry.
    • Approval queueEvery AI suggestion waits for your explicit approve, edit or reject.
    • Team & rolesOwner, admin and staff roles enforced on the server, not just the screen.
    • Security & isolationHow each business's data is actually kept separate from every other.
    • LanguagesSee a real grounded answer in several of Anchor's supported languages.
    • IntegrationsOne script tag for your site, plus Messenger, WhatsApp, Instagram, Telegram and email.
    • Release notesWhat changed in Anchor, in plain language, with real dates.

  • Solutions

    • Electronics retailDeterministic fit answers from compatibility rules you define once.
    • Mobile and accessories shopsModel phone compatibility as an attribute and answer from real stock.
    • Fashion and apparelSize and colour variants, each with its own price and stock.
    • Home and furnitureDimensions and materials as attributes, with quotes for larger orders.
    • Beauty and personal care retailIngredients and usage details answered only from what you provide.
    • Hardware and building suppliesSpecification attributes and compatibility rules decide the sale.
    • Automotive partsFitment modelled as attributes and rules, answered from what you enter.
    • Wholesale and distributionMulti-line quotes with a clear status for trade buyers.
    • Specialty online storesThe core loop: catalog, grounded answers, quotes, orders, daily brief.
    • Local multi-channel retailersOne inbox across Messenger, WhatsApp and your website.
    • Equipment suppliersSpecification attributes drive comparison and quotes for costly items.
    • Service businesses using quotesFixed-price services modelled as products, quoted straight from chat.
    • Customer storiesNo fabricated stories: the honest standard we hold every future one to.

  • Channels

    • All channelsWhich connector is built, verified, and what it still needs.
    • Website widget & storefrontOne script tag, in use today; nothing to approve with a provider.
    • Facebook MessengerBuilt and tested; gated on Meta app review before public use.
    • WhatsApp BusinessBuilt and tested; gated on Meta business verification and app review.
    • Instagram direct messagesBuilt and tested; gated on Meta app review for messaging.
    • Telegram botA free bot token from @BotFather; no provider review needed.
    • EmailA dedicated address on Anchor's mail domain, sent through Resend.
    • Guided connectionWhat each channel needs, and whether this server can run it yet.
    • Delivery state and retryEvery staff reply shows whether the provider accepted it.
    • Human takeoverYour team reads and replies from one shared inbox.
  • Pricing

  • Resources

    • Documentation & guidesEverything here is real today; what does not exist yet says so.
    • Learning centreTwelve task-based guides, each with an outcome and a product link.
    • Getting-started guideFrom a new workspace to a customer's first grounded answer.
    • Install the widgetOne script tag, and how to confirm it is working.
    • Channel setup guideWhat every channel needs, and how to read its status.
    • Import your catalogWhich columns Anchor recognises, and how to fix a failed row.
    • Templates & checklistsA launch checklist, a weekly routine, and the product import template.
    • Guides by industryTwelve business scenarios, with the honest limits of each.
    • Customer storiesNo customer stories yet, on purpose, and the standard we hold them to.
    • Release notesWhat changed in Anchor, in plain language, with real dates.
    • Community (Discord) (opens in new tab)Talk with the team and other businesses using Anchor.

  • Support

    • Help centreTwelve help topics, each with what to try first.
    • Contact usEmail, WhatsApp, Telegram, phone and social channels for the team.
    • Talk to the team (WhatsApp)Message the team directly on WhatsApp or Telegram.
    • Report a bugWhat to include so an incident report is actually actionable.
    • Security & privacy requestsReport a vulnerability, or ask about your data, at the right address.
    • Try the live demoSee the dashboard and a customer chat with labelled demo data.
    • Pricing FAQWhat each plan includes and how billing questions are answered.
    • Billing & trial helpWhat happens when a trial ends, and how to upgrade now.
    • Widget installation helpWhat to check first if the widget does not appear.
    • Meta connectionsMessenger, WhatsApp and Instagram token and review issues.
    • Catalog & stock issuesTracing a wrong answer back to the product record behind it.
  • Log In

Anchor partner programme

Help businesses find Anchor, and earn commission when they subscribe

For creators, consultants, agencies and communities who work with businesses that sell a catalog. Commission terms are set in a written contract after approval; there is no fee to apply and no earnings are promised.

Apply nowRead the terms

How it works

  1. 1

    Step 1: Apply

    Tell us who your audience is and how you would promote Anchor. Applying is free and takes two minutes.

  2. 2

    Step 2: We review

    A person reads every application and replies by email, usually within a few business days.

  3. 3

    Step 3: Contract and portal

    If approved, you receive a written contract with your commission terms and an invitation to the partner portal.

  4. 4

    Step 4: Share and track

    Share your referral link. Your portal shows referred customers (anonymised), commissions, holds, reversals and payouts.

Honest promotion only

Describe Anchor with the claims on this website. No spam, no paid search on our names, no fake reviews.

Commission follows real payments

Refunds and chargebacks reverse the related commission. Payouts are approved and made manually.

Customer privacy

Referred customers appear as pseudonyms in your portal. You never receive their contact details.

Apply to become a partner

Already approved? Open the partner portal.

Who follows you, and why Anchor would be useful to them. At least 20 characters.

Anchor

The AI business OS that answers your customers from your real catalog, and answers you from your real data.

A Pinevon product

anchor@pinevon.com · Talk to our team

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